Moisture Alerts Help You When Things Go Wrong
Alerts and Help
With our latest update to Moisture, the mobile app now includes dehumidifier monitoring, alerts, and help communication. When a technician enters a new reading, the app will calculate the effective GPP of the dehumidifier and provide an alert if it falls outside of the normal operating range.
The app now includes the ability for a technician to "Ask for Help", that is to instantly send a message, with reference to the alert, to someone on his team for help. The "helping" team member can reply with advice directly.
Further, "Take Action", allows an onsite technician to assign himself or another team member to replace the failing dehumidifier. This workflow is partially automated and simplified to help you keep things under control.
See it in action below: