Changes to Signing Documents within the App

We are streamlining the signature process for both mobile and web, so that your customers can clearly see the terms to which they are signing. 

In building our digital signature system, we optimized for easy data capture in the field, and easy remote signature by a policyholder through our Link feature. We have since learned that many of our customers are having the policyholder sign directly in the Encircle app on the contractor’s phone.

Previously there were two ways to add a signature - by clicking on the “Add Signature” box within the form, or by clicking the “Preview and Sign” button at the bottom. 

Before:

We are changing the “Add Signature” to also be a “Preview and Sign” to ensure customers can always see the conditions in which they are signing. 

New process: