What are Hydro Alerts?
Hydro has a series of built-in alerts to help ensure your drying job is staying on course. When it catches something potentially disruptive to the drying process (such as insufficient drying equipment or high relative humidity), the app will flag the issue for review and offer some suggestions for resolving it.
You are able to toggle alerts on and off, so that your team is only alerted to what you care about most.
Toggling Alerts On & Off
*Note that you must be an admin user to manage this setting.
- From the claim inbox, click Settings.
- Click Organization Settings.
- Click the pencil icon next to Hydro Warnings.
- Up top, you can set the default drying chamber tolerances that our system will use to trigger warnings. Note that field users can modify these settings on a per-claim basis in the mobile app.
- Under the Warnings section, click the slider to toggle an alert on or off.
- Click Confirm to save.
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