Removing a User

Users with Administrator permissions can add and edit users. Account admins are also responsible for deactivating users. 

1. Open Account Settings (gear icon).
2. Select Team Members.
3. On the right side of the requested user, click the three dots and select Deactivate User.
4. A "Deactivate Member" window will open. Click Deactivate to confirm.

Notes

• To prevent syncing issues or data loss, ensure the user has synced all changes in their app before removing them from the org.
• Removing a user will not automatically log them out of the app on their device. If needed, you can contact our support team to manually end their session and kick them out of the app.

Updated July 09, 2026 15:26